Please see the following steps if you ever need to reset your password or unlock your account. By resetting your password, your account will automatically be unlocked.
- Navigate to your Login page (if you are not already there)
- Select the 'Forgot Password?' icon
- Enter the email you know is associated with your account
- You should receive an email from our system with a button that reads "Reset Password"
- Click on the "Reset Password" button provided in the email
- This will return you to your portal where you will see a prompt to add your new password
Comments
5 comments
I tried to change my password on Therapy Sites, but it won't enable me to do so. It takes me to a page I need to put in my old password & I don't remember that. Please help so I can get into my acct for Therapy Sites.
Patricia Dean
Hello Patricia, I have opened a support ticket with you to make sure we get you access to your account. You can click "forgot password" from the log in page to reset your password at anytime.
Thanks!
I am a long time user of we counsel. It seems all the usual parameters have been changed today. My password was not accepted. When I tried to reset it I did not receive the reset link. I need this to do Teletherapy tomorrow December 2. Help! Drruthmorelli1919@comcast.net
Hello! I'm opening a separate support ticket with you now via email to address this issue.
Thanks,
Hello, I am having trouble logging into my account and finishing registration. I have the right information but it keeps saying its wrong and locking me out.
Please sign in to leave a comment.