Message History Tab

The Message History tab will provide a comprehensive account of every message exchanged between the client and provider within the portal.

To access a client’s message history:

1. Click Manage Patients from the menu on the lefthand side
2. Click on the name of the patient
3. Click Message History

*Please Note: Message History does not include Chat Session History. To make a record of a conversation that occurred via Instant Chat, please copy the text and paste it into a note located in the Notes section of a client file.