This may need to be toggled on by your account administrator.
Once logged into your provider account:
- Navigate to “Settings” on the top of your page
- Select the “Bank Account” Tab
- Click “Log In”
- If you had an account balance before activating this new account, you may notice that your account balance in WeCounsel has gone to $0.00. This is because it's now pointed to your new account. You will still receive your previous account balance on the normal payout date. All future session fees will go to your personal Stripe account.
IMPORTANT: After creating your account, you will receive an email from Stripe that will ask you to click a link to confirm your email address. You MUST follow this step to start receiving payouts. Your Stripe account will not get connected and you will be unable to bill if you do not follow this step.
Please also be sure to fill out the Public Business Information portion of the sign up.
If you don't see the Log In option on the Bank Account page, please contact firstname.lastname@example.org as some changes may need to be made to your account to enable this.
We currently only support the connecting of Stripe accounts and do not support other credit card processing systems like Paypal. Let us know if you have a suggestion for an integration we should add.