Can I initiate a chat with my provider? Chris Davis October 04, 2017 17:13 Updated Follow Only the provider can start a chat session. To request this, send your provider a message in the WeCounsel portal or you can request a session from your provider. To learn more about requesting a session visit that article by clicking here. Related articles Can I save the work I have done in the whiteboard function? How do I view my provider's availability and request a session? How do I instantly chat with my provider? Are my journal entries confidential? How and when do I get billed? Comments 0 comments Please sign in to leave a comment.